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FAQ'S

Take a look at the Frequently Asked Questions to give you a bit more info on what we do!

If the answer you are looking for isn't here, then contact us for more info!

CAN I SWITCH FROM A 'STANDARD' TO A 'VIP' MONTHLY PACKAGE AT ANY TIME?

Yes of course! All you need to do is speak to us and the switch can happen straight away (pay the additional £15 for that month) OR wait until the next month to make the switch.

CAN I SWITCH FROM A 'VIP' TO A 'STANDARD' MONTHLY PACKAGE AT ANY TIME?

You can make the switch, however it is best that this happens once the current month is completed, as you may miss out on some of those great benefits if you switch too early! If you would prefer to switch immediately, then that's fine - check out our Terms & Conditions re: refunds - you'll find this is attached to your confirmation email.

CAN I CANCEL MY MONTHLY PACKAGE AT ANY TIME?

Yes of course! Please read our Terms & Conditions re: refunds - you'll find this is attached to your confirmation email.

CAN A 1-2-1 SESSION LAST LONGER THAN AN HOUR AND BE AS OFTEN AS I NEED IT TO BE?

Absolutely! Our 1-2-1 sessions can be as long as you require, especially if for that 1-2-1 session you want us to accompany you on a long run of say 3 hours, then you just pay for that 3 hours. Each additional hour within the same session comes in at a discounted rate.

Equally, if you would rather 'pay-by-the-hour' instead of committing to one our our fantastic monthly packages, you can book a 1-2-1 as often as you want and this can change weekly if needs be.

I DON'T LIVE WITHIN 10 MILES OF DESTINATION RUN COACHING, CAN I STILL BOOK A 1-2-1 SESSION?

Yes of course! If you live a bit further a field, then we can definitely look at a cost which will be dependent on how far away you are. Just drop us a line to see what can be done!

I WANT TO BOOK A LOCAL GUIDED TRAIL RUN FOR ME AND A FEW OF MY RUNNING BUDDIES, BUT I'M NOT SURE HOW MANY IS TOO MANY? 

We would love to take loads of runners out on the roads or trails, however the recommended guidance from UK Athletics is a ratio of 1:12 for leaders and coaches. We like to keep to the rules!

WHAT ARE THE TERMS FOR BOOKING ANY OF YOUR SERVICES?

We're glad you asked! Please contact us to chat through our Terms & Conditions as they vary depending on which services you require.

I'VE GOT SOME QUESTIONS, BUT NOT ALL OF THEM/NONE OF THEM ARE ANSWERED HERE?

No problem! Drop us a line by completing the contact form on the 'Contact' Page - it's in the main menu OR click the contact button below. We look forward to hearing from you.

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